Five Lessons Online Faculty Can Learn from the IRS
Another Tax Day is upon us. I’ll keep this post brief, just in case you haven’t yet filed.
The Internal Revenue Service is good for lots of things, but it’s not usually viewed as a source of sound teaching advice. In 2016, however, the government agency created an online publication called the Behavioral Insights Toolkit. At just 72 pages, the toolkit is a relatively short guide for IRS employees and researchers to help promote compliance and improve taxpayer engagement by leveraging strong communication practices.