When looking to improve your online course, you may be tempted to do a complete redesign—start over and change nearly everything. Before you do that, consider an incremental approach that uses action research to continuously improve your course. This will enable you to make progress without discarding effective course elements or taking on the inordinate amount of work involved in a redesign.
Taking an online course can be an isolating experience, but it doesn’t have to be. There are several key techniques you can employ to humanize your online courses and thus improve the learning experience as well as success and retention rates.
The majority of us teach the way we were taught growing up (Southern Regional Education Board, 2009). This presents a challenge for online faculty, who most likely received their education in a traditional, brick and mortar school. Online instruction is much different from face-to-face instruction. Over the past nine years, I have discovered four basic elements that contribute to being an effective online teacher.
As an online instructor, I can fulfill the minimum requirements of the university regarding interacting with students, or I can create a learning environment that facilitates student engagement in the classroom. Students enroll in online classes because of the need for scheduling flexibility, work-life-school balance, costs, and convenience. Although online learning holds many advantages, the potential drawbacks revolve around the lack of personal interaction between the instructor and student, as well as the student-to-student contact. Keeping students engaged in the course is a vital function of an effective instructor.
You’ve been assigned your first online class to teach and you feel like you’re ready. You’ve done your homework and learned the ins and outs of the institution’s course management system. You’ve structured your content in purposeful ways and developed thoughtful guiding questions to situate student learning and motivate them. When the class starts, however, you realize that while everything is technically functioning correctly, many of the students are not engaged. While you were looking forward to teaching online and interacting with students, the students are approaching your course as if it’s an independent study. This wasn’t what you anticipated when you agreed to teach online!
Understanding learners’ experiences in the online classroom can help you improve your courses for current and future students and help build a strong learning community. Jill Schiefelbein, owner of Impromptu Guru, a company focused on helping individuals and groups improve communication in both face-to-face and online environments, recommends using a reciprocal feedback process to elicit this valuable information from students.
One of the first and most difficult tasks an online instructor faces is how to establish the presence of a learning community. Learning in isolation may be possible, but it’s neither enjoyable nor complete, and many online students end up quitting or failing the course simply because they miss the classmate support that is readily available in face-to-face classes. To ignore the importance of peer learning and personal connection in any classroom, including those in which participants might not physically meet, is to deny the significance of social interaction in learning.
Student engagement is a popular topic and the overwhelming majority of the information on this topic is concentrated on the big issues of keeping students engaged, such as the importance of faculty presence in the classroom, adhering to deadlines and responding to students in a timely manner, and giving thorough feedback on assignments.
Almost 25 years have passed since Chickering and Gamson offered seven principles for good instructional practices in undergraduate education. While the state of undergraduate education has evolved to some degree over that time, I think the seven principles still have a place in today’s collegiate classroom. Originally written to communicate best practices for face-to-face instruction, the principles translate well to the online classroom and can help to provide guidance for those of us designing courses to be taught online.
Monica Rothschild-Boros, an art appreciation and cultural anthropology instructor at Orange Coast College, uses a combination of embedded lecture questions, threaded discussion, and innovative assignments to engage students and get them to think critically in her online courses.
