When students’ evaluations are viewed by instructors as a type of formative assessment to be used as a tool for instructional improvement, mid-semester feedback surveys
Those who write about teaching persona (the slice of our identities that constitutes the “public teaching self”) encourage us to start by reflecting on the messages we want to send to students. A dialogue with ourselves is a useful beginning, but for the last days of a semester another option might be more intriguing and revealing.
If there’s a downside to another academic year coming to a successful close, it’s reading course evaluations. This post explores how we respond to those one or two low evaluations and the occasional negative comments found in answers to the open-ended questions. Do we have a tendency to over-react? I know I did.
Are students taking their end-of-course evaluation responsibilities seriously? Many institutions ask them to evaluate every course and to do so at a time when they’re busy with final assignments and stressed about upcoming exams. Response rates have also fallen at many places that now have students provide their feedback online. And who hasn’t gotten one or two undeserved low ratings—say, on a question about instructor availability when the instructor regularly came early to class, never missed a class, and faithfully kept office hours? Are students even reading the questions?
No matter how much we debate the issue, end-of-course evaluations count. How much they count is a matter of perspective. They matter if you care about teaching. They frustrate you when you try to figure out what they mean. They haven’t changed; they are regularly administered at odds with research-recommended practices. And faculty aren’t happy with the feedback they provide. A survey (Brickman et al., 2016) of biology faculty members found that 41% of them (from a wide range of institutions) were not satisfied with the current official end-of-course student evaluations at their institutions, and another 46% were only satisfied “in some ways.”
Midterm evaluations often tip toward students’ (unexamined) likes and dislikes. By leveraging the weight of the midterm pause and inviting students to reflect on their development, midterm evaluations can become more learning-centered. Cued by our language, students can become aware of a distinction—that we’re not asking what they like, but what is helping them learn. This opportunity for students to learn about their learning yields valuable insights that not only inform instructors about the effects of our methods, but also ground students in their own learning processes, deepening their confidence in and commitment to their development in the second half of the course.
It takes a certain amount of courage to talk with students about course evaluation results. I’m thinking here more about formative feedback the teacher solicits during the course, as opposed to what’s officially collected when it ends. Despite how vulnerable revealing results can make a teacher feel, there are some compelling reasons to have these conversations and a powerful collection of benefits that may result from doing so.
Shortly after 2000, higher education institutions started transitioning from paper and pencil student-rating forms to online systems. The online option has administrative efficiency and economics going for it. At this point, most course evaluations are being conducted online. Online rating systems have not only institutional advantages but also advantages for students: students can take as much (or little) time as they wish to complete the form, their anonymity is better preserved, and several studies have reported an increase in the number of qualitative comments when evaluations are offered online. Other studies document that overall course ratings remain the same or are slightly improved in the online format.
Those who write about teaching persona (the slice of our identities that constitutes the “public teaching self”) encourage us to start by reflecting on the messages we want to send to students. A dialogue with ourselves is a useful beginning, but for the last days of a semester another option might be more intriguing and revealing.
Course evaluations are often viewed as a chore; one of those unpleasant obligations we do at the end of each course. In the Teaching Professor Blog post “End-of-Course Evaluations: Making Sense of Student Comments,” Maryellen Weimer is bang-on in stating that the comments students dash off can be more confusing than clarifying.
