10 Keys to Effectively Handling Campus Complaints and Complainers
As the new department chair, you are pleased when a graduate student comes to you to discuss her career. That pleasure fades, however, when you find that the conversation is not about choosing between job offers, but about a consensual affair she says she has been having with a faculty member up for tenure. The student says she had been trying to end the affair, but the faculty member has resisted, even threatening to delay her degree. Although she says she has talked to every member of her committee as well as the student advocate, she refuses to file a formal complaint or let her name be used for fear it will damage her career. However, she suggests to you that the faculty member does not deserve tenure.