Faculty Focus

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academic leadership issues

Building a Collegial, Cooperative Department

For the past 25 years Bernard Sorofman has worked to build and maintain a collegial team within the department of pharmacy practice and science at the University of Iowa. In an interview with Academic Leader, he shared his techniques.

Hire right.
“It begins with recruiting great people who are able to work with others,” Sorofman says. “If you get the right people who are happy working together and are collegial, everything else will fall into place.”

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Promoting Research while Advancing Instruction, Part 1

It’s an issue many colleges and universities are facing today: How do you expand research capacity while still preserving an institution’s traditional emphasis on effective teaching? How is it possible to improve your reputation in one of these areas without abandoning your reputation in the other? How can you expand your mission in an environment of increasingly strained budgets, greater competition among institutions (including public, private, for-profit, and virtual universities), and rigorous accountability? And how do you balance the expectation of so many legislatures and governing boards that you demonstrate student success with their simultaneous expectation that you obtain more and more external funding from sponsored research and the frequent pursuit of grants?

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Handling Complaints: Advice for Academic Leaders

Handling complaints is one of the defining roles of academic administration. It demands perseverance, good listening skills, tact, and adherence to institutional policies and legal requirements. In an interview with Academic Leader, C.K. Gunsalus, author of The Academic Administrator’s Survival Guide (which includes an entire chapter on complaints), offered advice on how to manage this important role.

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How to Rid Your Meetings of Groupthink

With the spate of books and articles that deal with the issue of incivility in higher education, it’s easy to conclude that destructive disharmony is the single biggest problem facing colleges and universities today. To be sure, lack of collegiality has become a significant challenge, and nearly every academic leader can recall at least one department or college that became increasingly dysfunctional because of its inability to work together in a mutually supportive manner. But the great deal of attention we pay to the challenges of incivility can cause us to underestimate the dangers of an opposing threat that also exists in many academic units: groupthink.

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How to Talk Yourself out of a Job

We tend to think of interviews as processes that select suitable candidates for different jobs. But in many ways the purpose of interviews is to reject unsuitable candidates. After all, by the time a search reaches the stage of meeting a few finalists on campus, the institution is largely satisfied that everyone being interviewed is qualified for the job. The critical question now is, Which of these finalists is the best fit for the program and the institution?

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Dealing with Problem Faculty in Seven Not-So-Easy Steps

Much attention has been given to the “difficult” or “disruptive” student, and rightly so. However, colleges and universities aren’t just institutions of learning, they’re workplaces as well. And like any workplace, there are colleagues who are a joy to work with, and there are colleagues who can poison an entire department.

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Eight Things Campus Leaders Can Do to Support Academic Departments

As a department head, I initiate or respond to seemingly endless phone calls, emails, and letters to and from almost every corner of the campus, the community, state agencies, etc. Our department’s office coordinator is swamped by similar interactions. Our faculty members, while working mostly with students, also interact with many others each day. We must all be well-versed in the “who does what” and “how things get done” on our campus and beyond.

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Aphorisms for Academic Affairs

Over the past few years, I have realized that most of the preparation for academic leadership is focused on how to effect institutional change and make a positive difference. These certainly are the “big ticket” items. The truth is, however, that such broad topics don’t really hit on the blocking and tackling of daily management. With that in mind, here is a little collective wisdom that may prove especially useful for those who are beginning their journey in academic affairs.

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Setting the Tone by Listening

My responsibilities as associate provost and dean of instruction position me to serve as a sort of academic ombudsman, a person who receives concerns raised by both faculty and students and who, when necessary, facilitates the proper execution of the university’s grievance procedures.

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Killing Institutional Zombies: Strategies for Effective Leadership

In popular fiction, zombies are often described as “the undead,” once lifeless bodies that have been reanimated through supernatural forces. Since they are essentially walking corpses, fictional zombies are almost impossible to “kill,” and just when you think that all the danger has passed, they suddenly rear up again in their never-ending search to consume your brain. Unfortunately, higher education has its share of zombies, too. These are the rumors, doubts, or signs of mistrust that arise periodically and prove impervious to logic or argument.

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