Managing Student Complaints
…send the complaint to the diversity officer. Ask the student to talk to the faculty member. The best resolutions to complaints often come through discussion between the people directly involved,…
…send the complaint to the diversity officer. Ask the student to talk to the faculty member. The best resolutions to complaints often come through discussion between the people directly involved,…
…but I obviously needed to find a more effective way of communicating these reasons to my students. I began by recognizing that when students did come to my office to…
Most of us think we know what active learning is. The word engagement quickly comes to mind. Or, we describe what it isn’t: passive learning. Definitions also abound. The one…
…specific objectives to which we will teach. We recommend crafting no more than 5–8 course learning objectives. The format of the objectives should follow this example: Upon successful completion of…
…assignment, or a new group activity. Or perhaps you read about a note-taking technique or exam review strategy that you want to try. You want it to work—you want to…
…is certainly possible for presentation skills to compromise the integrity of the educational endeavor. I believe that occurs whenever what happens in a course is more about teaching than learning—performance…
…a student, using the types of exam questions and rubrics that I experienced. The newsletter provided a much larger voice that mentored my development as a teacher. I had a…
…the online course, to be completed on the first day, is this required check-in quiz. In St Clair’s case, it meets the university’s first-day attendance requirement. Students can be dropped…
Get exclusive access to programs, reports, podcast episodes, articles, and more!