Jennifer H. Waldeck, PhD

A colleague at another institution, “Bill,” recently contacted me with a problem. Bill’s program is under fire for low exam scores and cognitive learning achievement in one of its largest general education courses. Campus administrators had generated a variety of theories: Test items were biased against non-white students, the reading level of the required textbook was too high for this school’s population, classes were too large. Most upsetting to Bill was the speculation that his department was unqualified to teach the course!